Knowledge Base

Site Down? Internal Server Error ? Can't access anything?

New domain - Then wait for domain propogation 

Check domain propgation using : https://dnschecker.org/

Domain is properly propogated:

Check our uptime monitor : https://status.wehostweb.ca/ 

• Down - Sorry for the inconvenience! (we will try to get it back up asap)
• UP - See if you can access your website using a VPN (Most likely your IP got blocked by the server)
  • You may have been blocked by the server - wait 5 minutes for auto removal or open a support ticket

Shows 500 internal server Error ? - See if you can login into your panel

• if yes, reverse a change you just did 
• Didn't change anything: change a php setting to force a web server restart